What is your charities name and Mission?
Weldmar Hospicecare Trust

What is your name?
Chris Davies

How long have you been using Twitter and who's idea was it?
The Trust started using Twitter in November 08, and it was my idea (I started in post in October 08). Personally, I signed up in May 07, but only really started using Twitter when I joined the Trust.

What have you enjoyed so far whilst using Twitter?
Personally – being able to connect with others in similar roles/areas of work – as working for a charity is very new to me, and I am fairly isolated in Dorset. Professionally, being able to make connections with people who hadn’t thought of communicating with a hospice before, or supporting us.

Has there been any incidents of followers doing something wonderful for you?
Yes, so far three Twittering ‘dogs’ have signed up for our sponsored dog walk – new supporters of the Trust. And there have been offers of help in other ways than donating money – for example, one Twitterer is knitting items for sle at our fete in July.

What has been your biggest challenge to date?
Finding users of Twitter who are also supporters of Weldmar. A very different demographic to those that normally support us.

Do you have a Twitter tip for other charities?
Just keep at it – keep sending messages out. Yes, use Twitter to promote your events, your news, your calls to action – but also engage with both those that already follow you and those that don’t yet. Answer general questions that people post (not just about your charity/area of work). The more you do this, the more likely you are to start a conversation that will lead to engagement.Do it!

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