What is your charity's name and mission?Our mission statement: Teenage Cancer Trust aims to ensure that every young person with cancer and their family receive the best possible care and professional support throughout their cancer journey. We also empower young people through education and advocacy.
What is your name?
Yuki
How long have you been using Twitter and whose idea was it?
I joined the organisation four months ago and one of the first things I did was start up @TeenageCancer -
What have you enjoyed so far whilst using Twitter?
The connections with other people and organisations across time zones and themes. I can be talking to someone about the free educational services we offer schools, whilst reading an @ reply from someone about their success on one of our fundraising treks, to updating our followers on our latest event. I like the momentum of conversations and the emergence of trends. I also like the no frills, no nonsense nature of Twitter, you’ve got to be in it, and on it, and respond to things as they happen.
Have there been incidents of followers doing something wonderful for you?
Yes! Taking part in our events, fundraising, volunteering, giving us feedback on our activities. We’ve already had a dedicated supporter ask us to reserve them a place in the London Marathon for 2010! People who use twitter to say thanks, or share personal stories, or retweet our messages are invaluable – helping raise awareness of what we do in a simple and genuine way.
What has been your biggest challenge to date?
Building up dedicated followers who RT and contact us regularly. As well as devising a creative masterplan to blow the socks off the entire Twitter community! Yes, I’m still working on that one!
Do you have a Twitter tip for other charities?
Be current and relevant and most importantly join in with what’s happening at the time! Take stock of your previous tweets, experiment and figure out what works and what doesn't.
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Would your charity / Non-profit like to take part? If so follow this link for instructions: Twitter Charity Interview questions
